1. Introduction
ElectroTeck India ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.electroteckindia.com.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide when you:
- Fill out our contact form
- Subscribe to our newsletter
- Request a consultation
- Contact us via email or phone
This information may include:
- Full name
- Email address
- Phone number
- Company name
- Industry type
- Automation requirements and challenges
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referral source
- Device identifiers
3. How We Use Your Information
We use the collected information to:
- Respond to your inquiries and consultation requests
- Provide information about our industrial automation services
- Send marketing communications (with your consent)
- Improve our website and services
- Analyze website usage and trends
- Comply with legal obligations
- Prevent fraud and ensure security
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Google Analytics: To analyze website traffic and user behavior
- Essential Cookies: Required for website functionality
- Preference Cookies: To remember your settings
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information with:
- Service Providers: Third-party companies that help us operate our website and business (web hosting, email services, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- HTTPS/SSL encryption for data transmission
- Secure server infrastructure
- Access controls and authentication
- Regular security assessments
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically:
- Contact form submissions: 2 years
- Analytics data: 26 months (Google Analytics default)
- Marketing communications: Until you unsubscribe
8. Your Rights
Under applicable data protection laws (including GDPR and India's Digital Personal Data Protection Act), you have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (right to be forgotten)
- Restriction: Request restriction of processing
- Portability: Request transfer of your data
- Object: Object to processing of your data
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at: priyank@electroteckindia.com
9. Third-Party Services
Our website uses third-party services:
- Google Analytics: Privacy Policy
- WhatsApp Business: Privacy Policy
- CDN Providers: Bootstrap, Font Awesome, Google Fonts
10. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.
11. International Data Transfers
Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
ElectroTeck India
Email: priyank@electroteckindia.com
Phone: +91 94280 38172
Address: Shed No-23, Parishram Cottage Industrial Estate, Janta Nagar Ramol Road, Ramol Village, Ahmedabad-382449, Gujarat, India